We are located in Halton, Ontario, Canada.

Yes, our bars are safe for use on your body, hands, and face. Some of our bars have properties that target specific areas best. For example, our charcoal and peaches bars are great as facial bars. Check out our blog to learn more about each of our bars.

Our products are handmade with safe ingredients: sfic soap bases, quality butters and oils, natural clays, and dried botanicals. We use premium blends of paraben-free, phthalate-free, cruelty-free, non-gmo fragrance and essential oils. 

We recommend storing our products in a dry area away from direct sunlight. This will prevent sweating of our soap and lotion bars. Sweating may occur when exposed to humidity or extreme temperatures however, it does not alter the quality or usability of the product. A great way of maintaining the longevity of our soap bars is by storing them in our loofah bags in the shower. Simply wring out the bag and hang it to dry with the soap stored inside.

You can find more information on the item’s product page or on our blog.

When it comes to our self-care products, we choose safe ingredients and eco-friendly materials in order to provide products that are better for you and have less impact on the environment. By handmaking our products in small batches, we can ensure that no products or packaging materials go to waste. Our focus on sustainability is not only evident through our business practices and packaging, but also through our content and partnerships. We strive to teach others about sustainability through our blog and have recently partnered with EcoCart to give our customers the chance to make their orders carbon neutral.

Great news! We ship worldwide and can get our handmade self-care to you, wherever you are located.

Yes, we have free pickup available in Milton, ON. Just select pickup during the checkout process and you will receive pickup location details.

As a company that focuses on sustainability, all of our orders are packed using eco-friendly packaging. Check out our eco-friendly packaging blog for a more detailed dive into our packaging and what we use.

Yes, once your order is shipped you will receive an email with tracking details for your package.

We ship with Canada Post, UPS, Fedex, Purolator and Canpar. Shipping times depend on the service chosen at check out by the customer.

Yes, we ship to PO boxes through Canada Post.

For any inquiries about order modifications, please reach out to us by email at info@diphywellness.com and we will be more than happy to assist you with your inquiries!

All orders take 1-3 business days to be processed from the date of purchase.

Making an account is as easy as clicking a button! Click on the person icon on the top right hand corner of our site or click on the rewards pop-up in the bottom right corner and select join now. Fill out the details required to create an account and follow the instructions on how to activate your account. Once you’ve completed all these steps, your account will be set up and ready to use.

Once you have created an account, click the rewards pop-up in the bottom right corner. Send the discount to a friend by copying or sharing the referral link. Once the recipient uses the link, you will receive your reward – it’s a win-win!